Returns & Exchanges
We want you to be fully satisfied with your QPR Official Store purchase, which is why we offer a 28-day return window for all non-personalized merchandise. Please ensure items are returned in their original condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Return
Log into your account or visit our online returns portal to select the items you wish to send back and receive your unique return authorization number.
Package Your Items
Securely pack your items in their original packaging, ensuring all official tags and labels are intact; please note that personalized shirts cannot be returned unless faulty.
Ship to the Stadium
Affix the provided return label to your package and drop it off at your nearest authorized courier point or post office for delivery to our Loftus Road warehouse.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing