Frequently Asked Questions
Everything you need to know about shopping with QPR Official Store
How long does domestic shipping take?
Standard UK delivery typically takes 3-5 working days. Express options are available at checkout for next-day delivery on orders placed before 2 PM.
Can I return a personalized jersey?
Unfortunately, we cannot accept returns or exchanges on items that have been personalized with names, numbers, or custom badges unless the item is faulty.
Do you ship QPR merchandise internationally?
Yes, we ship to R's fans worldwide. International delivery times vary by location but generally take between 7-14 working days.
How do I know which size to order?
Please refer to our comprehensive Size Guide located on each product page. Our performance kits are designed with an athletic fit, so we recommend sizing up if you prefer a looser feel.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery's progress.